Privacy Policy
Last updated: August 21, 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, such as when you create an account, request quotes, place orders, or contact our support team. This may include:
- Name, email address, and phone number
- Company name and business information
- Shipping and billing addresses
- Payment information and order history
Technical Information
We automatically collect certain information when you use our website, including:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referring website and search terms
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and fulfill your orders
- Send you technical notices and support messages
- Respond to your comments and questions
- Communicate with you about products and services
- Monitor and analyze trends and usage
- Detect, investigate, and prevent fraudulent transactions
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in our operations
- To comply with legal obligations and regulations
- To protect our rights and prevent fraud
- With your consent or at your direction
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
5. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights and Choices
You have the right to:
- Access and review your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt out of marketing communications
- Request data portability
- Withdraw consent where applicable
7. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze site usage, and provide personalized content. You can control cookie settings through your browser preferences, though disabling cookies may affect site functionality.
8. Third-Party Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at: privacy@noxmetals.com